IOB Business Operating Model
IOB's business operating model is outlined below:
| Business Strategy |
| Quality Management |
| Project Management |
Education
Formal Qualifications linked to NQF levels
Recognition of prior learning
Exemptions |
Training
Skills development programmes Learnerships
Continuous professional development |
Assessment
Compliance certification
Formative and summative assessment
License to operate |
Membership
SA Banker magazine
Loyalty programmes
Newsletters
Designations
Professional network forums |
Research & Development
Market intelligence
Sector needs
Centres of excellence
New programmes, thinking and ideas | |
| Relationship Management |
| Support Delivery Structures |
| Reporting & Measurements |
| Return on Investment Growth & Sustainability |
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